Business Case (SBU) 

    Develop a mid-size family dental business, into a state-of-the-art international dentistry center, based on the quality of service.

 

Milestones

• Plan using PMI®’s Waterfall guidelines strategy with an emphasis on ASQ standards for Quality Processes.

• Integrated 3D CAD/CAM technology to make processes agile, by digitally manufacture Crowns, Bridges, Cosmetic, and Dental Implants “Teeth in a Day”.

• Developed the first paperless dental office in the country.

• Planned, Executed, Monitor & Controlled a user-friendly Dental and Lab. Revenue Management System.

• Used Marketing skills to implement social networks and web pages.

• Successfully initiated, planned, and executed a Project that promoted quality dental tourism aimed at the USA and Canada markets, increasing revenue by half a million dollars yearly for ten years.

 

Lessons Learned

• The project was a success, sadly, a “High Impact*probability Negative Risk”, became a catastrophic issue. In April of 2018, political instability in Nicaragua created economic chaos in the entire nation.